Privacy Policy
Last Updated: December 2025
FUJI-Ocha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
1. Information We Collect
We collect information that you provide directly to us when making a purchase:
• Full name for shipping and billing purposes
• Email address for order confirmations and customer support
• Shipping and billing address for order fulfillment
• Phone number for delivery coordination (optional)
• Payment information is processed securely through Stripe and is not stored on our servers
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Arrange shipping and delivery of your purchases
• Respond to your inquiries and provide customer support
• Improve our website and services
3. Sharing with Third Parties
We may share your information with third parties only in the following circumstances:
• Stripe: Our payment processor, which handles all payment transactions securely. Stripe's privacy policy governs their use of your payment information.
• Shipping carriers: To deliver your orders internationally. We share only the information necessary for delivery.
• Analytics services: We may use analytics tools to understand how visitors use our website. This data is anonymized and used solely for improving our services.
4. Cookies and Tracking
We use cookies and similar technologies for:
• Language preferences: To remember your preferred language (English, Japanese, or Chinese)
• Shopping cart: To maintain items in your cart during your browsing session
• Analytics: To understand how visitors interact with our website
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. All payment transactions are processed through Stripe, which is PCI-DSS compliant. We use HTTPS encryption for all data transmission between your browser and our servers.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Right to access: Request a copy of the personal information we hold about you
• Right to correction: Request that we correct any inaccurate information
• Right to deletion: Request that we delete your personal information
• Right to data portability: Request your data in a machine-readable format
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: nj.takayuki@gmail.com